Chief Operating Officer
The Chief Operating Officer (COO) dashboard helps track, evaluate, and optimize operational performance across the organization.
Benefits of this dashboard
- Improve organizational communication: Centralizes performance data so stakeholders across teams can align on priorities, understand operational progress, and work toward shared goals with consistent information.
- Strengthen decision‑making for operations leaders: Consolidates all relevant operational and performance metrics in one place, enabling COOs to allocate resources more effectively and target efficiency improvements with greater confidence.
- Increase process efficiency: Highlights where workflows can be streamlined, costs reduced, and operational bottlenecks removed to improve overall organizational performance.
Key performance indicators (KPIs)
| KPI | Description |
|---|---|
| Production Cost | Variance between actual and forecasted production costs. |
| Delivery Performance | Delivery metrics such as on-time delivery rate and quantity delivered, showing how production output affects delivery performance. |
| Freight Costs | Cost of shipping produced goods. |
Visual components
| Title | View type | Description |
|---|---|---|
| Manufacturing Overtime Labor | Combination | Tracks overtime labor used in production. Higher overtime can indicate process inefficiency or capacity constraints. |
Global variables
The Manufacturing Overtime and Regular Labor Hours KPI uses fields in the GL Transaction details data model based on the labor hour account codes defined in the global variables @@LaborRegular and @@LaborOvertime. Populate these global variables to use this KPI correctly.
Filters
You can filter the dashboard with these panels:
- Year
- Month
- Product
- Site
- Company
- Work Center